March 26, 2020
Update #2 from Dr. Olsen...stay safe and healthy!
March 23, 2020
A note on Rescheduling
March 17, 2020
Olsen Orthodontics Family:
We hope you are finding any silver lining you can in what is turning into one of life's major curveballs! Considering the rapidly changing events, we will continue to communicate how newly released information affects our practice.
At Olsen Orthodontics we are doing our part to help quell the pandemic that is COVID-19. To help prevent the transmission of all respiratory infections, including COVID-19, we will continue to adhere to standardized infection control measures meant to prevent the transmission of all such pathogens.
**In keeping with the current Stay at Home Directive we are suspending our regularly scheduled appointments until future notice.** Please disregard any appointment reminders you may receive.
Because the situation is so rapidly changing, we do not know when we will be able to continue with regularly scheduled appointments. As of 3/16/20, the CDA (California Dental Association) has recommended that dentists voluntarily suspend non-urgent or non-emergency dental care for 2 weeks. The ADA (American Dental Association) has asked that we consider a 3 week suspension. The California Stay at Home Directive does not yet have an end date.
In spite of it all, we are finding ways to help support your family as best we can. There are a number of ways that you can get a hold of us during this temporary suspension of normal operating hours.
1) Pressing questions:
- If you have clinical (orthodontic) questions about your orthodontic appliances, please email them to Dr. Olsen at email@example.com. Please feel free to include photos of things about which you have questions and he will respond as soon as possible.
- Any non-clinical questions can be directed to firstname.lastname@example.org.
- We are currently looking into ways to handle some questions and concerns using virtual consultations for certain types of appointments. Stay tuned!
Please understand that we are not in the office (not to mention that Dr. Olsen is at home wrangling his 6 children) so we will respond as quickly as possible.
2) True Orthodontic Emergencies
If you have a true orthodontic emergency, then we will find a way to help you take care of it by attempting to help handle the issue remotely. If you or your child are in pain or are bleeding, please call our number (949) 542-7799 and press '0' at the end of the message and you'll be connected to Dr. Olsen. We will do everything we can to help you handle the situation remotely. If the situation can't be resolved remotely, other arrangements will be made.
There are a lot of unknowns right now; we understand that you or your child have appliances in your mouth that need to be monitored. We will continue to support our patients while also following CDC, County, State, Federal, and other recommendations to help keep both our patients and our team members safe. As more information emerges we will update you.
Thanks for your understanding as we all do our part in helping quell the pandemic that is COVID-19. Working together we will get through this!
Dr. Olsen & Team